Your satisfaction is very important to us.
For Memberships and Tickets
Purchases of Museum memberships, membership renewals, exhibition tickets, and event tickets are final and cannot be refunded.
Refunds will be made only in the event of Museum closures or equipment failure, such as power failures, malfunctions in projection equipment, or similar situations.
If for any reason you are not satisfied with your purchase from the online EGMH Shop, please return the merchandise by mail within 30 days for an exchange or refund in the form of the original payment. If a receipt is not available at the time of the return, customers will receive a merchandise credit in the form of an EGMH gift card.
You may return your item(s) in person to the Gift shop in the Museum.
For mail returns, please contact the MFA Shop at officemanager@egmh.org to obtain a Return Authorization Number before mailing your return item(s). When returning a package by mail, we encourage our customers to insure their return package to avoid any delivery issues that may occur en route to the EGMH.
Address for your return package:
Eternal Gandhi Museum Houston
ATTN: The EGMH Shop Online – Returns
12379 Riceville School Road,
Houston, TX 77031.
For Tickets and Memberships
For your convenience, confirmation of tickets and memberships purchased online may be printed at home from your own printer and bring to the Museum for admission. Entry to the Museum is granted to all valid members who check in at the desk located in lobby. Please be prepared to show a photo ID.
